Terms of service

Terms of Use

Welcome to Lucky Dreams. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our site. If you do not agree to these terms, you should not use our services.

1. General Information

Lucky Dreams is operated by Just Entertainment B.V., licensed under the Curaçao Gaming Authority (OGL/2024/164/0246). Our official website is https://luckydreams.com/. The services we provide are intended for entertainment purposes only.

2. Eligibility

To use our services, you must be at least 18 years of age. By using our site, you confirm that you are of legal age to participate in online gaming activities in your jurisdiction.

3. Account Registration

To access certain features of our services, you may be required to register for an account. You agree to provide accurate and up-to-date information during the registration process and to keep your account information current. Any fraudulent or misleading information may result in the termination of your account.

Upon registration, you are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

4. Deposits and Withdrawals

To participate in our games, you must fund your account. The minimum deposit amount is A$30. Withdrawals are subject to the following limits:

  • A$6,000 daily
  • A$12,000 weekly
  • A$42,000 monthly

Withdrawal times vary by method:

  • Bank Transfer: up to 3 banking days
  • Other methods: vary

5. Bonuses and Promotions

Lucky Dreams offers a welcome bonus of 100% up to A$500 + 100 free spins + 25 loyalty points on your first deposit. Bonus funds are subject to a wagering requirement of 40x on the bonus and free-spin winnings. Bonus credit will expire in 30 days if not used.

Free spins must be activated within 72 hours of receipt and will expire 24 hours after activation. There are no game restrictions on the free spins.

No promo code is required to claim the bonus, but you may wish to review the specific bonus terms for further details.

6. Responsible Gambling

While we strive to provide a fun and engaging gaming experience, we encourage all players to gamble responsibly. Gambling should be viewed as a form of entertainment, not as a way to make money. Please set deposit and time limits, never chase losses, and seek help if gambling is causing you harm.

Tools for self-exclusion are available to help you manage your gaming activity effectively.

7. Game Providers

Lucky Dreams features games from renowned providers such as:

  • Pragmatic Play
  • BGaming

With over 14,000+ games available, there is something for everyone to enjoy.

8. Changes to Terms

Lucky Dreams reserves the right to modify these terms at any time. We will notify you of any significant changes, and it is your responsibility to review the Terms of Use regularly. Continued use of our services following any changes signifies your acceptance of the updated terms.

9. Governing Law

These terms are governed by the laws applicable in the jurisdiction where you reside. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

10. Contact Us

If you have any questions regarding these Terms of Use, please contact our customer support team through the contact options provided on our website.

Thank you for choosing Lucky Dreams. We wish you the best of luck and a great gaming experience!